Referrals

Self referrals

There are a number of services locally that you are able to make self referrals to.

Tracking a referral:

To track an existing referral:

Hospital referrals:

We offer the choice of referring to one of our five local hospitals. These are as follows:

  • The Norfolk and Norwich University Hospital
  • West Suffolk Hospital
  • James Paget University Hospital
  • Ipswich Hospital
  • Queen Elizabeth Hospital Kings Lynn

Your GP will discuss this choice with you at the point of referral. If you would like to be referred to a different hospital elsewhere in the country, please let your GP know where you would like to be referred to. You can choose a hospital based on what matters the most to you. To compare information about hospitals, services and consultants, please visit: http://www.nhs.uk and search for “Services Near You”.

NHS e-Referral:

You will receive a letter giving details of how to book your appointment and any passwords you may need.

Here is the information you need if you wish to get an update on your referral:

For NNUH radiology appointments:

For orthopaedic referrals, including physiotherapy:

Phone: 01493 809 977

For mental health referrals:

Phone: 0300 790 0371

For NNUH first out-patient appointments:

For NNUH first out-patient appointments, please refer to the letter you received from the hospital, this will have a contact number for you to ring. The NNUH switchboard number is: 01603 286286 if you need it.

For WSH first out-patient appointments:

For WSH patient referral management centre 01284 713 713

For up to date hospital out-patient waiting times, please visit the Knowledge Now website: Outpatient Waiting Times – Knowledge NoW (nwknowledgenow.nhs.uk)

For follow up appointments at any hospital, use the number at the top of your appointment letter or contact your consultant’s secretary.

Related information

ADHD and Autism Referrals for children:

If your child is over the age of 6 and attends school, then your child’s school should be referring them rather than the GP. A new referral pathway was established in June 2024 allowing schools to refer directly for ADHD and autism assessments. This change recognises that the schools are better placed to gather the necessary information rather than the GP. Please see this website which goes through the referral process. If needed, please pass this information on to the school so they can refer: http://www.norfolkcommunityhealthandcare.nhs.uk/6-years-plus-assessment/

If your child is over the age of 6 and is either home schooled or does not attend school at all, then referrals in these circumstances will need to come via the GP.

If your child is under the age of 6, we cannot refer for ADHD assessment. You can get support if needed via Just One Norfolk: https://www.justonenorfolk.nhs.uk/

ADHD and Autism Referrals for adults:

ADHD- We can refer adults for suspected ADHD. There are very specific pieces of information which we need to include with the referral. We have prepared an electronic pre-referral questionnaire to send to patients seeking referral to gather all the necessary information. You can contact us via our appointment system to request one of these questionnaires.

Autism- Adults 18+ can self refer for an NHS autism assessment via Autism Service Norfolk. You do not need a GP appointment to access this service and the details on how to refer are outlined on their website. It does mention that if you self refer you should inform your GP. You can do this either by calling our Reception team or filling in a request form on our website. To self refer please visit this link: http://www.norfolkcommunityhealthandcare.nhs.uk/autism-service-norfolk/

Right to Choose (RTC):

Right to Choose provides you the option of asking for an NHS referral to a particular provider of your choice for assessment. If you wish to execute your right to choose:

You need to investigate and decide which NHS provider you would like us to refer to, we cannot recommend providers. For Neurodevelopment Right to Choose referrals, you can find a list from: https://adhduk.co.uk/right-to-choose/ This provides information on what Right to Choose is and the NHS providers available and their inclusion/exclusion criteria. Once you have chosen an NHS provider, please visit their website and ensure you have filled out all the pre-referral information (each provider will require something different to ref and without this information we will be unable to refer). Then contact us to ask for a referral to one of the listed providers. If, following an assessment medication is prescribed, we cannot guarantee that we will be able to provide this medication.

Right to Choose (RTC) for children:

For further information on Right to Choose Neurodevelopmental Services for children and young people, please see the attached document:

RTC-NDS-for-ChildrenDownload

Private Referrals:

If you would like to be referred privately, you will need to advise us which private hospital you would like to be referred to. This is not something the GP can advise on. Our local private hospital is Spire Norwich, but we will require you to advise us if you wish to be referred here or to another private provider.

Appointments