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Flu Vaccinations Autumn/Winter 2025

With flu season fast approaching, our patients will start to receive flu vaccination invitations over the coming days and weeks, either by letter or SMS message.

If you believe that you are in the qualifying group of patients, but you do not receive an invitation for you vaccination, please contact the Practice.

Please support your practice by having your vaccinations here if possible.

IMPORTANT CHANGES TO OUR APPOINTMENT REQUEST SYSTEM

With effect from  Monday 15th September 2025 we are making significant changes to the way our patients can contact Parish Fields to request appointments and medical advice. 

This is in order to give our patients more choice on the way that they contact the Practice, based on what is best for them. It also aligns with the UK government’s aim of removing the “8am rush for GP appointments” .

When and how can you contact Parish Fields with effect from Monday 15th September 2025 ?

  (i) By using our online request form from our website  https://parishfields.co.uk/  from 8.00 am until 6.30pm Monday to Friday EXCLUDING Bank Holidays

(ii) By telephoning the Practice on 01379 642023 from 8.00am until 6.30pm Monday to Friday EXCLUDING Bank Holidays.  We utilise an automated telephone system between 8.00 and and 8.30am on these days. Our automated telephone system will remain an option       for patients to use from 8.30am to 6.30pm. Our telephone system also has a callback facility which retains the callers place in the telephone queue. 

   (iii) By visiting the Practice between 8.30am and 6.30pm Monday to Friday EXCLUDING Bank Holidays.

What if the Practice is Closed ?

If you need urgent help for your physical or mental health when the Practice is closed, please go online to 111.nhs.uk (https://111.nhs.uk), or telephone 111. They will tell you what to do next.

What if it’s an emergency ?

If it is a serious or life threatening emergency at any time, go straight  to A&E (Accident and Emergency) or telephone 999 and ask for the ambulance service

What happens when you contact Parish Fields to request an appointments ? (PLEASE READ THIS SECTION CAREFULLY BECAUSE IT IS DIFFERENT FROM OUR PREVIOUS SYSTEM)

Whether you make you request online , by telephone, or by visiting the Practice you will be asked to give the Practice some details so that our Clinical Triage Team can assess what is best for you based upon clinical need (as opposed to a “first come, first served” basis).

The Clinical Triage Team will consider your request for an appointment or medical advisce and tell you WITHIN ONE WORKING DAY what will happen next. This could be:

  1. An appointment that day OR a subsequent day
  2. A telephone call that day OR a subsequent day
  3. A text message responding to your query
  4. Advice to go to a pharmacy or another NHS service

We hope that our patients find these changes beneficial. 

We would be most grateful for your patience and understanding whilst our Practice Team implement and adapt to this major change.