Now our telephone system has been restored and is fully operational, I wanted to firstly sincerely apologise to our patients for any inconvenience experienced over the past 24 hours.
Our staff have continued to work tirelessly throughout this period to reduce disruption to patients as far as possible.
Neither our new automated telephone service (accessed by dialling the main Practice telephone number), nor our online facilities were impacted by this incident.
Thank you for your patience and understanding whilst we worked with several engineers to rectify the fault.
May I take this opportunity of wishing you and your families a restful Christmas, and a happy and healthy New Year.
Simon Round
Practice Manager